Refund policy

30-Day Odor-Free Guarantee

We stand behind our product completely. If you use your Smart Cat Litter Odor Eliminator for 30 days and your home doesn't smell noticeably fresher, contact us at hellopetwhisk@gmail.com and we will refund your full purchase price — no return required, no questions asked.

For items that arrive damaged, defective, or incorrect, we will send a replacement or issue a full refund immediately at no cost to you.

To request a refund or replacement, email us at hellopetwhisk@gmail.com. Our support team responds within 24 hours.

Refunds are processed within 3–5 business days to your original payment method.